Can I disable tracking for dynamic QR Codes?

Yes, you can disable the tracking of dynamic QR Codes. Even we track fully GDPR compliant, and we do not store any Personal Identifiable Information (PII) you may want to disable tracking to meet your local privacy standards.

When a user scans a QR Code we usually use the IP address to identify the country where the user is from. We also analyze the user agent of the device that scans the QR Code. We extract the brand, model, browser, language and operation system from the user agent.

After a scan the IP address is anonymized and the user agent string is discarded. We do not store a cookie on the user's device, nor we use browser fingerprinting techniques to identify the user.

This feature is only available for white label and enterprise customers

Login into your account. The user agent tracking can only be deactivated in white label or enterprise accounts. Tracking is turned on by default.

Now edit the user that you want to disable the tracking for. To do so, click on the pencil icon of a user in the User section of your account.

Now click on the Permission Tab and set the permission Allow User Agent Tracking to Deactivated and click on Save.

When you click on the statistics of a QR Code now you will see only limited statistics. You will see the number of scans and the unique visitors only. Aggregated Browser, Country, City, Brand or Model information as well as details on each scan are not saved anymore.

You can even turn off the unique visitors function by setting the IP anonymization level to Do not store unique visitors in your account Data protection settings.