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QR Planet

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QR Code Tracking

Real time data about your scans

Create trackable QR Codes and track when, from which device and where they are scanned - so you can analyze your data and plan your QR Code marketing campaigns more efficient.

Create an account to get detailed statistics about your created QR Codes - tracking a QR Code is free.

How does QR Code tracking work?

Track QR code scans

When you create dynamic QR Code, any user who scans your QR Code is first send to our server. Through our QR code tracking system we analyse the user's device and location before we redirect him to the target url. On top of it you will receive in your QR code generator dashboard statistics about the number of people scanned your QR Codes.

User and device analytics

Track Unique Visitors

For each QR Code we track the following information:

Number of Unique Visitors
Number of Total Scans
Average Scan Rate per day
First and last scan date

Track Devices scanning your QR Codes

We track the devices who scan your codes by

Brand e.g. Apple
Model e.g. iPhone
Browser e.g. Safari
Operating System e.g. iOS

It is not possible to track the person's phone number or any other details like name or contacts from the address book. To do so you will need to create a Lead Landing Page instead.

Browser's Locale and Language

When a QR Code is scanned, the mobile Browser sends his preferred language and locale. With this information you can track for example tourists from foreign countries.

When a tourist scans a QR Code in your hotel, the country retrieved from the IP address would be your home country. However, by looking up the browser's locale, you can see the country of origin and the preferred language of your guest.

Local Time Tracking

The time of the scan is also logged when you track QR code usage using our QR Code generator. For each scan we track the date and the local time depending on the location of where the QR Code is scanned. So if you are using the same QR Code in countries with a different time zone, you will always see the local scanning time.

The correct time zone is computed from the mobile device's IP address.

GPS Tracking Data

Location Tracking

For each scan we track the location which includes Country, City and if the user approves his location his GPS Coordinates.

Longitude
Latitude
Accuracy

Scan location info is available in all reports via dashboard, CSV dowload and API.

Geocoding Scans

When you enable Geocoding, you can lookup the GPS coordinates and retrieve the scan address:

Region
City
Postal Code
Street & Number

QR Code Map

As soon the QR codes that you have attached to the stored address are scanned, they will instantly pop up on the map with their numbers of scans. This allows you to determine your most frequented locations and optimize your marketing activity accordingly.

Social buttons sharing

When you are creating landing pages for your QR Codes and they are getting shared on social media platforms like Facebook, Twitter or WhatsApp, you will see in your statistics how many visits you get from different channels.

Requests
Clicks on sharing button
Referers

This helps you to learn where your target audience is most active to accordingly plan your ad campaigns for each channel.

WeChat Campaign Tracking

QR codes that are scanned with the WeChat App appear in the statistics next to the Smartphone with a WeChat icon. Thus, you not only know from which device, but also from which App the QR code was called.

Third party tools integration

Google Analytics

Not only does our platform have detailed tracking data for your QR code campaigns, it also allows you to connect with Google Analytics. You also receive demographic data like age or gender in your Google Analytics account and interests to the users who scan your QR codes. This feature is only available in paid subscribtions.

Tracking Age and Gender with Google Analytics

QR Code Tracking with Google Analytics Integration

Retargeting

When you create dynamic QR Codes, you can use third-party plug-ins for tracking and retargeting after a QR Code is scanned. We support among others:

Google Analytics (GA)
Google Tag Manager (GTM)
Facebook Pixel

Our service offers an optional consent popup that is displayed to the user before third-party cookies are stored in order to track GDPR and CCPA compliant.

Statistic API^{JSON}

Using the API, you can automatically generate QR Codes and request statistics of how often, where and by what devices a QR Code was scanned. You can create your own reports using any software.

Daily statistics
Set a time range
Filter by device and country
Group by folders and tags

API Docs

{"result":{    
 "shorturl":"https://qrplanet.com/7W",    
 "creationdate":"2022-05-10 09:40:14",
 "firstrequestdate":"2022-05-14 18:47:27",
 "lastrequestdate":"2022-07-24 10:34:09",
 "daysbetweenfirstandlastrequest":"71",
 "dayssincecreated":"75",
 "uniqevisitors":"13224",
 "callsperday":"1347",
 "requestcount":"101029",
 "requests":[ ... ]         
}

Ultra High Performance

Our data warehouse allows you to process statistics with millions of scans in a matter of seconds.

We are committed to offer a rock-solid platform using the latest technologies and analytic algorithms to provide the level of service your company needs.

Platform performance monitor

Create trackable QR Codes now

Create an account to start getting scan statistics of your QR Codes.

FAQs

Should I use static QR Codes or Dynamic QR Codes for tracking?

A static QR code is good to store information offline when there is no internet connection needed. However, static QR Codes cannot be tracked. Static QR Codes can be used for example for texts, emails, SMS or connect to a WiFi. Dynamic QR codes are perfect for tracking, since they are routed through our server. Moreover you can always change the target url, even after printing a QR Code.

What is the difference between Unique Visitors and Requests?

Unique Visitors

Unique Visitors is the number of clearly identifiable devices that scanned the QR Code. The number is computed by summing up all unique IP addresses from the devices. The IP addresses are stored anonymously and a scan can never be directly linked with a person. Thus scans are anonymous and GDPR compliant.

Requests (Scans)

The number of requests indicates how often the QR Code has been scanned. A QR Code may be scanned 1 or more times by the same person. Therefore, the number of requests is always greater than or equal to the number of unique visitors.

Note: If you scan a QR Code from different devices and they are all connected to the same Wifi-network, the number of unique visitors is 1 and will not increase.

Can I get the phone number, name or address of the person who scanned the QR Code?

For security reasons it is not possible to track the person's phone number or any other details like name or contacts from the address book just by scanning the QR Code.

However, you can build a form on your landing page to retrieve personal data of the person who scans the QR Code. See How to generate Leads?

If I look at the statistics I see scans and requests from countries where I did not publish the QR Code. How come?

We identify a QR Code scan by the device's IP address and the user agent sent by the device. There are three scenarios, why a QR Code incorrectly shows up from a different country:

The device is behind a proxy (e.g. Blackberry devices are routing all their Internet traffic through the U.S.)
A bot from abroad is faking its user agent. Normally we filter out bot requests. However, if a Bot is sending a regular user agent string (like an Apple iPhone does) we cannot distinguish between a real iPhone and the Bot.
We are looking up IP addresses to their countries with the database from www.maxmind.com. Even they claim there is a 99,8% accuracy on country level, there is a chance that the IP address is assigned to the wrong country and therefore will display you the wrong information.

The most accurate results you get, when you enable the GPS tracking function for QR Codes.

Another possibility that requests show up from a different country is that the URL might have been shared through Facebook, WhatsApp, WeChat or other social media platforms by the user or the app after scanning. You can have a look on the Referred section of the statistic page for more details.

How can I view how many visitors have scanned my QR Code?

Using the QR Code Manager lets you manage all your QR Codes at once and you can view scanning statistics including unique visitors, visiting countries, browsers and more.

How accurate is the position of where the QR Code has been scanned?

First and foremost, the IP address of the smartphone that scanned the QR code is used. This allows the country of origin to be determined with an accuracy of 99%. The IP address itself is not stored by us to stay compatible with the GDRP and CCPA

For each IP address also a position is approximated. The accuracy can range from one to 1000 kilometers. On average the accuracy is about 200 kilometers. If you would like to determine a more precise position, activate the GPS location in the options menu of a QR code.

If the GPS tracking function is switched on for a trackable QR code, the position can be determined down to an accuracy of only a few meters. Read more about:

QR Code tracking with GPS

The good news is that the tracking process itself does not store any personal data. When requesting a tracking URL or scanning a dynamic QR code you do not have to worry about GDPR or CCPA. We just store

the scanning device (user agent)
to local time when the link was requested
the anonymized IP (the IP is stored anonymously in the database as a hash value. It is not possible to relate to a person with the anonymized IP address)
Before the IP address is anonymized, the country and city are extracted from it, if possible. For this we use a local database from which we can read the country information. No third-party server or API is included.

The redirection to the destination address is executed directly via a 301 redirect and we do not place any cookies on the scanning device.

What time zone is used when a QR Code is tracked?

When a QR Code is scanned, we track the device, location, date, and local time. For each scan, we first get the location of the device and depending on the location we compute the local time zone. So, if you are using the same QR Code in countries with a different time zone, you will always see the local scanning time in your statistics.

The scan time is taken from the local time of the location where the QR Code is scanned.

How we compute the time zone

The time zone is computed based on the mobile device's IP address that scans the QR Code. For this we use a local database from which we can look up the country, city or region based on the IP address that a device sends to our server when scanning a QR Code. Each location is assigned to a time zone, that we assign to the scan time. So, you can be sure that each of your scans will always show in the locale time and your statistics are accurate on a global scale.

In other words, the time zone is not assigned where you have registered your account from but by the location of your users scanning the QR Codes.

QR Code Tracking

Real time data about your scans