How to import QR Codes from a free account to a paid plan
- What can I do if I get the error message: Wrong username/password combination?
- Will my printed QR Codes continue to work after the import?
- Why do I still see the free domain after the import?
Paid accounts are independent of the free accounts. Once you have subscribed to a paid plan, you can import your QR Codes and Landing Pages as well as the statistics that you created in your free account.
Before you start
Please subscribe first to a paid plan
The import of QR codes from the free account only works if you have subscribed to a paid account and your first payment went through.
Note that an import cannot be undone
Once you moved your QR Codes from your free account to your paid account the QR Codes cannot be moved back to your free account.
How do I import my free QR Codes and Landing Pages to a paid plan?
1. Login to your account
Log into your account that you have already subscribed to.
2. Go to the import section
The import process from a free to a paid account will transfer dynamic QR Codes, landing pages, current stats and the media section.
3. Enter the credentials of your free account
Use the credentials of your free account and click Import or click the Facebook button if you registered this way to import the QR Codes.
Done! You should now see the QR Codes of your free account in your current paid plan.
What can I do if I get the error message: Wrong username/password combination?
Make sure you're using the password from the free account and not your paid account. If you have forgotten your password, log in to your free account once with the 1-time login and change the password of your free account.
Will my printed QR Codes continue to work after the import?
Yes. The QR Codes continue to redirect to the target URL once imported. You will see the statistics in your paid account from now on and you can edit the target URL anytime.
Why do I still see the free domain after the import?
QR Codes that are already printed will show the original shortened URL, since this URL is encoded in the QR Code and therefore cannot be changed after printing.