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What are Subaccounts?

What are Subaccounts?

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3 Minutes
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Subaccounts for Starter and Premium Plan

Subaccounts allow other users to access your account with their own username and password. When you have subscribed to a Starter or Premium plan, subaccount users have the same rights as you, the account owner. They can create, edit and manage QR Codes just like you can. You can create up to 5 subaccounts.

Because everyone logs in with their own credentials, you never need to share your personal password. This keeps your account secure. If someone no longer needs access, you can revoke it for that person alone, and nobody else is affected.
Pro Tip: We highly suggest creating at least one (admin) subaccount, especially for company accounts - so you will always have access and be able to manage your QR Codes, even if the original administrator is not available or has  left the company.

Recommandations for using subaccounts

  • Backup-admin for your company: When your administrator leaves the company or is otherwise unavailable, you can take over quickly and without a hassle.
  • Teams working on campaigns: Each can work indipendentrly - no shared credentials.
  • External partners: If an external agency needs access to your account, you don't have to share your own login data.
  • Company security/password policies: Many companies don't allow shared passwords, for compliance or IT security reasons. Personal logins for each team member keep you in line with these policies.

Subaccounts for White Label Accounts

What is the difference between users and subaccounts?

Users

Each user instance is their own QR Code management environment with  separate QR Code-, Voucher- and Credits quotas, and may also use their own domain (one domain per user). QR Codes visible for one user are not visible for another.

It is the users that include the QR Codes and Landing Pages, thus costing $5/month. Each White Label Account must have at least one user, else no QR Codes can be managed.You can set permissions for each specific user, e.g. whether QR Codes can be created or if the QR Code Design Tool may be accessed.

Users log in via yourdomain/user/login.

Subaccounts

Subaccounts, on the other hand, are administrator instances that can hold different roles (see below). They can access users to manage the QR Codes saved in any specific user instance. User permissions do not apply to subaccounts.

Ten subaccounts are included in each White Label account for free; With an Enterprise Plan, this number may be increased. Please contact us if you are interested.

Subaccounts log in via yourdomain/admin/login.

Role concept

The following roles can be assigned to subaccounts from a white label account:

Administrator

An Administrator has all rights. We recommend creating at least one administrator subaccount. This ensures you can still access your account, even if the main administrator isn't available or you don't have access to his email.

Manager

If assigned as a Manager role, the Manager can view or edit everything except payments, account and branding settings.

A Manager can create subaccounts for other Managers and Team Leaders.

Team Leader

A Team Leader can only look after a group of users specified by the administrator or a manager.

SSO

A subaccount with the role SSO is automatically created during the SSO authentication of a user coming from an IDP and cannot be created manually.

How do I create a subaccount?

As the account holder, switch to your account settings after logging in and select the Subaccounts tab.

There you can create a subaccount or manage or delete existing subaccounts.

Permission Matrix

Here is an overview of all possible roles and permissions:

  Admin Subaccount User
Role help   Admin Manager Team Leader  
Account Branding help ✅ ✅      
Account Payments ✅ ✅      
User Management
Create and delete users, move QR Codes, set user permissions help
✅ ✅ ✅    
Subaccount Management help ✅ ✅ Managers and
Teamleaders
   
QR Code & Landing Page Management
Create, edit, delete, import/export, Media, Statistics
✅ ✅ ✅ Only in assigned
users
✅*
Authentication Management
Multi-Factor Authentication (2FA) help and Password Reset help
✅ ✅ For Users,
Managers and
Teamleaders
Only for
themselves
(NOT for
assigned users)
✅*
QR Design Template Management help ✅ ✅ ✅ ✅ ✅*
Admin Account API ✅ ✅ ✅    
User QR Code API help ✅ ✅ ✅ ✅ ✅*
Set Custom Domains help ✅ ✅      
Set Integrations per user help ✅ ✅ ✅ Only for
assigned users
✅*
Set Webhooks per user help ✅ ✅ ✅    

*only for this user, if permitted

 
Last update 1 week ago