Protect your account. Set and update your credentials, request a password reset, or enable two-factor authentication (2FA) for optimal protection.
Here you can find our requirements and recommendations concerning your passwords for your account on our platform.
On the login page enter your e-mail address that you have used for your Facebook or LinkedIn account and click on 1-time Login instead to receive a login link.
We advise temporarily disabling all of your browser extensions in order to identify if any of them are causing the issue at hand
Use the forgot password function. Try to login from another browser or computer. You can choose a different internet connection and see if it works.
Reach out to your colleague to change the e-mail. Otherwise contact your IT Team to gain access to the password recovery e-mail sent to your former colleague.
Secure your account with a two-factor authentication using Google Authenticator following this tutorial.
Use Facebook or LinkedIn or try a one-time login. If you have a paid account use the Forgot Password function.