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Let's keep it simple. All your company information, invoices and account management in a single page.
We will need the full company info upfront. This procedure is only executed for White label customers with an annual contract. A one-time charge of US$ 100 will be added to the invoice.
Last update 1 month agoThis is normal, your credit card has to be pre-authorized and the correct amount will be debited in the next step.
Last update 3 months agoWe accept credit cards (Amex, VISA or Master Card), Paypal or Wire Transfer when paid annually.
Last update 3 months agoYes. We support wire transfer on annual payment. Payment is upfront and no discounts can be given.
Last update 3 months agoYes, you need to go to your Payments section and you can download both your invoices and the receipt if paid via credit card.
Last update 3 months agoThe minimum contract term is 3 months. You can always cancel your subscriptions until the end of the contract period otherwise your membership is renewed.
Last update 3 months agoIf you want to change your credit card, go to the Payment section and click on Choose payment method. There you can enter your updated credit card data.
Last update 3 months agoYes. You can select the billing cycle on a quarterly or annual basis. You get a 20% discount on annual payment. The portal fee will be charged in advance.
Last update 3 months agoAs a company in an EU country outside Austria, with a valid VAT number, name and address or if you are outside the EU, we issue your invoices without VAT.
Last update 3 months agoWe do not sell or license our software to be hosted on third party servers.
Last update 3 months agoOur payment provider submits refunds to your bank immediately. It can take up to 10 business days until your refund shows up on your bank account.
Last update 3 months agoThe information that you entered in your account which is the company name and address is different than the one stored with your tax office.
Last update 3 months agoYour credit card has expired or the limit has been exceeded. Your credit card company is blocking our charge. Strong customer authentication is required.
Last update 3 months agoGo to the payment section and select PayPal as payment method or terminate your account and leave the account active until the end of the contract period.
Last update 3 months agoYes, you can go to your Account settings and enter an e-mail (cc) address. This e-mail is only used as the delivery address for your invoices.
Last update 3 months agoWhen you terminate an account, a final invoice will be issued for the users that you have had active on your last billing cycle.
Last update 3 months agoThe portal fee will be charged in advance. The fee for each user will be charged retrospectively from their creation date on the next invoice or on canceling.
Last update 3 months agoNo. You will not be charged for the first 30 days even if you enter your payment info before the trial period is over.
Last update 4 months ago